Answers, documentation, and a way to reach a real person.
Email support@smartmartglobaltrade.com with your order number (it's in your confirmation email).
Download delivery and checkout systems: Operational
We reply to all tickets within one business day.
Every product ships with its own setup guide and documentation as part of the download. Need a guide re-sent, or have a question before buying? Email support@smartmartglobaltrade.com and we'll help directly.
Every product is a named SKU with a fixed price. You pay through secure hosted checkout, and you immediately receive an order confirmation email stating the SKU name, price, and delivery timeframe. We never take payments through custom or typed-in amounts.
Source code (Python or Node.js) plus a setup guide. You install and run it yourself, or on your own server — it's not a hosted login. Some scripts require your own third-party API key (e.g. OpenAI), which is stated on the product page.
Up to 3 reports per self-checkout order. If you need more, we arrange it through a manually generated invoice listing the specific reports — contact info@smartmartglobaltrade.com.
No — every purchase is a Single-Entity Commercial License, for use inside your own business only. Agencies needing multi-client rights should ask about Agency Licensing, which is a manually reviewed Enterprise contract, not a self-serve purchase.
Open a support ticket within 14 business days and we'll patch it or refund it — no exceptions.
No. Card entry is handled directly by our PCI-DSS certified payment provider; we never see or store the card number.